Shipping policy
Shipping Policy
Last Updated: July 16, 2026
At Velosa Beauty, we are committed to delivering your order quickly and safely. Please review our shipping policy below.
Processing Time
All orders are processed within 1–3 business days after payment has been successfully received.
Orders are not processed or shipped on weekends or public holidays.
If we experience a high volume of orders, processing may be delayed slightly. If there is a significant delay, we will contact you via email.
Shipping Time
Estimated delivery time is 6–10 business days, depending on your location.
Please note that shipping times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other unforeseen circumstances beyond our control.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.
Tracking information may take 24–48 hours to become active after your order has been dispatched.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery location and the shipping method selected.
Any free shipping promotions will be clearly displayed during checkout when applicable.
Incorrect Shipping Information
Please ensure that your shipping address is complete and accurate before placing your order.
Velosa Beauty is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to investigate and help resolve the issue as quickly as possible.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the damaged item and packaging so we can assist you.
International Shipping
We currently ship to selected countries. Shipping availability and delivery times may vary depending on the destination.
Customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities unless otherwise stated at checkout.
Contact Us
If you have any questions regarding shipping, please contact us:
Velosa Beauty
Email: mome9622@gmail.com